Privacy Policy

Information We Collect

When you contact us through our website, you may voluntarily provide the following:

• Full name
• Company name
• Email address
• Phone number
• Type of service required
• Message or project description

We also collect anonymised usage data through Google Analytics to understand how visitors interact with our website and improve our content and services.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and quote requests
• Assess your logistics requirements and provide relevant service information
• Follow up on submitted requests as necessary
• Improve our website, content, and services

We do not use your personal information for marketing or promotional communications without your explicit consent.

Contact Form Data

Submissions made through our contact form are received and stored securely for the purpose of managing and responding to your enquiry. Form data is processed using Google Apps Script and stored in Google Sheets, accessible only to authorised FINCO Logistics personnel.

We retain form submissions only for as long as necessary to handle the related enquiry or as required by applicable law.

Google Analytics and Cookies

This website uses Google Analytics to collect anonymised data about how visitors use the site — including pages visited, time spent, and general geographic region. Google Analytics may use cookies (small text files stored on your device) to distinguish between users and sessions.

No personally identifiable information is transmitted to Google Analytics. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

How We Store and Protect Your Information

Form submissions are stored securely in Google Sheets and are accessible only to authorised FINCO Logistics staff. We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Please note that no method of data transmission over the internet is completely secure. While we take data protection seriously, we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating the website or delivering services, subject to appropriate confidentiality obligations
• When required by applicable law, regulation, or a lawful governmental request
• To protect the rights, property, or safety of FINCO Logistics, our clients, or others

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your information, subject to applicable legal requirements
• Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the details provided in the section below.

Third-Party Services

This website integrates the following third-party services:

• Google Analytics — website traffic analytics
• Google Apps Script / Google Sheets — contact form processing and storage
• WhatsApp Business — optional, user-initiated communication

Each of these services operates under its own terms of service and privacy policy. We encourage you to review their respective policies for further information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. Any updates will be published on this page with a revised effective date. Continued use of the website after any update constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email info@fin.sa
• Phone +966 54 680 4954
• Address Dammam, Industrial Area, Saudi Arabia